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Terms and Conditions

Welcome to ZenphonicBD. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of the ZenphonicBD website and the purchase of any products from us. We operate in compliance with the Digital Commerce Policy of Bangladesh.

2. Account Registration

  • To place an order, you may need to create an account.

  • You are responsible for maintaining the confidentiality of your account details and password.

  • You must provide accurate and complete information during registration.

3. Product Information & Pricing

  • We strive to provide accurate product descriptions and pricing. However, typographical errors may occur.

  • ZenphonicBD reserves the right to cancel any order if the product is listed at an incorrect price due to a system error.

  • All prices are inclusive of VAT (where applicable) unless stated otherwise.

4. Order Acceptance & Cancellation

  • Your receipt of an order confirmation does not signify our final acceptance of your order.

  • We reserve the right to cancel any order due to product unavailability, inaccuracies in product information, or suspicion of fraudulent activity.

  • If we cancel an order after payment, a full refund will be processed according to our Refund Policy.

5. Payment Methods

We accept various payment methods, including:

  • Cash on Delivery (COD) (where applicable).

  • Digital Payments: Mobile Banking (bKash, Nagad, Rocket) and Debit/Credit Cards via secure payment gateways.

  • All transactions are processed in Bangladeshi Taka (BDT).

6. Delivery & Shipping

  • We aim to deliver products within the estimated timeframe (e.g., 2–5 working days inside Dhaka and 5–10 days outside Dhaka).

  • Delivery timelines may vary due to unavoidable circumstances like weather, political issues, or courier delays.

  • Shipping charges will be displayed at the time of checkout.

7. Intellectual Property

  • All content on this website, including logos, text, graphics, and images, is the property of ZenphonicBD and is protected by intellectual property laws of Bangladesh.

  • Unauthorized use of our brand assets is strictly prohibited.

8. Limitation of Liability

ZenphonicBD shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. Our maximum liability is limited to the amount paid by the customer for the specific product.

9. Governing Law

These terms are governed by and construed in accordance with the laws of the People’s Republic of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dhaka.

10. Modifications to Terms

We reserve the right to update or change these Terms and Conditions at any time without prior notice. Continued use of the website after such changes constitutes your acceptance of the new terms.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Last updated: March 12, 2026